Cancellation, Refund & Exchange

Exchange:

Products can be exchanged after the customer received the product but customer has to ship the product with their own expense to our warehouse. The exchanged product will be shipped free of cost to the customer.

Cancellation and Refund:

Orders can be cancelled only till the order has not already been shipped . To cancel the order before its shipped please Email us to info@princenprincess.in & WhatsApp to +91-9952778217. The refund amount will be credited back to the same account used to place the order in 4-7 working days. There may be additional delay due to bank side after we have initiated the refund.

Refund will be initiated in the case of damaged goods or the package is lost in transit or the parcel wasnt despatched due to unavailability of the dress.